Desktop Support Technician Job Description

350 views

Desktop Support Technician

Education Level: BS/BA

Compensation: Please indicate your salary expectations on your resume

Location:  New York, NY
We are seeking an entry-level Desktop Support Technician in our IT department.  The candidates will be responsible for desktop rollouts and troubleshooting hardware / software issues. The candidate should be well organized, have the ability to prioritize and maintain a calm disposition under pressure.

Responsibilities include (not limited to): 

  • Install, configure, and support PC hardware and various software used by end users
  • Assist in ad hoc projects, assignments and responsibilities as necessary
  • Participate in rotating off hours, weekend and contingency site coverage

 

Qualifications:

  • Must be eligible to work in the USA (No H1 Visa Sponsorship)
  • Bachelor degree in a related area with a minimum GPA of 3.0
  • Minimum 1 year of experience with helpdesk and application support
  • Strong problem solving, written and verbal communication and interpersonal skills
  • Basic TCP/IP, DNS, DHCP, basic networking knowledge
  • Knowledge of PC hardware and experience troubleshooting PC and printers is required
  • Strong desire to learn new skills, expand upon and improve existing ones
  • Detail oriented with the ability to work in a fast-paced, team-oriented environment

 

Additional Preferred Experience (not required):

  • Active Directory
  • MS SQL Server experience
  • MCSE/MCSA
  • A+/Network+
  • Financial firm experience

Interested candidates may email their resume and cover letter to jobs@fxcm.com .  Please reference the FX Client Service Representative (example) position on your resume and cover letter. 

 

desktop Support technician Job Description

desktop Support technician Job Description

 

 

 

Tags: #desktop Support technician job

Download Full Image