Lab Technician Resume Sample

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Lab Technician Resume

Quaiser Abdullah

quaiser@temple.edu |Philadelphia, PA |http://astro.temple.edu/~qabdulla

 


 

Summary

Experienced and certified IT professional trainer and technical writer seeking a challenging career in Information Technology development, training, education and administration

 

Education

2005 – Present                          Langevin Learning Services                    Ogdensburg, NY

  • Professional Trainer Certification (Training Director track – certificate expected 12/08)

 

2004 – Present                          Temple University                                Philadelphia, PA

  • Adult and Organizational Development (Masters of Education – degree expected 05/07)

 

2000 – 2003                               Temple University                                Philadelphia, PA

  • Dual Major: Political Science & Religion (Bachelor of Arts)
  • Minor: Asian Studies
  • Cum Laude
  • Distinction in Political Science
  • University Honors

 

Certifications

                        Education, Teaching and Training:

  • 05/2006 Certificate in Training and Organizational Development (Temple University)

 

Relevant Courses in Masters of Education Program:

o   Facilitating Adult Learning o   Interpersonal Skills Training
o   Org. Assessment, Design and Strategy o   System Dynamics
o   Curriculum, Instruction and Technology in Education o   Characteristics of Computer-Based Instruction

 

  • 04/2006 IC3 2003 / 2005 Authorized Instructor (Certiport)
  • 08/2005 Microsoft Office Specialist Master Instructor – Microsoft Office 2003
  • 02/2005 Microsoft Office Specialist Master Instructor – Microsoft Office XP

 

                        Technical:

  • 05/2006 ICDL-US Full Certification
  • 07/2005 Microsoft Office Specialist Master Certification – Microsoft Office 2003
  • 12/2004 Microsoft Office Specialist: Word 2003 – Expert; Excel 2003 – Expert; PowerPoint 2003; Access 2003 (Certiport)
  • 01/2005 Microsoft Office Specialist Master Certification – Microsoft Office XP
  • 12/2004 Microsoft Office Specialist: Word XP/2002 – Expert; Excel XP/2002 – Expert; Outlook XP/2002; PowerPoint XP/2002; Access XP/2002 (Certiport)
  • 06/2002 Certificate of Training in MCSE (Ameritrain, Inc.)

 

Experience

Dec. 2004 – Present                   Temple University (Computer Services) Philadelphia, PA

Senior Information Systems Instructional Support Specialist

  • Provide software and hardware training to members of administration, faculty, staff and students
  • Technical Writer – Develop and re-design step-by-step training materials for end-users
  • Manage the seminar schedule – a perpetual rotation of over 100 seminars and over 10 facilitators
  • Develop, implement and manage new hands-on seminars on new technology
  • Develop, implement and manage new online seminars on new technology
  • 2nd-level Help Desk support for Microsoft Office applications
  • Manage and coordinate functions of the licensed testing center for Certiport
  • Conduct seminars preparing participants for MOS certification
  • Proctor MOS examinations

 

 

Aug. 2003 – Present                   Temple University (CIS Dept)                Philadelphia, PA

Adjunct Faculty – Laboratory Instructor: Computer & Information Sciences 55

  • Prepare lessons for lab tutorials and design class examples for hands-on instruction
  • Instruct students on use of complete MS Office package, and web page design
  • Prepare and grade assignments and exams
  • Preparation of initial lesson plan template for all adjunct faculty members

 

Sept. 2004 – Jan. 2005                 Metropolitan Career Center                   Philadelphia, PA

Adjunct Faculty – Introduction to Microcomputers; Advanced Word and Excel

  • Instruct students on basic concepts of computer literacy (Introduction)
  • Instruct students on advanced use of MS Word and MS Excel (Advanced)
  • Prepare lessons for lab tutorials and design class examples
  • Prepare and grade assignments and exams

 

Oct. 2001 – Dec. 2004                Temple University (Writing Center)       Philadelphia, PA

Writing Tutor    

  • Assist undergraduate and graduate students with term papers, research papers and projects
  • Help students understand and implement proper grammar skills
  • Work with ESL students to improve English language skills
  • Online tutor for students who submit papers via an online web interface

 

July 2002 – Aug. 2003                Temple University (CIS Dept)                Philadelphia, PA

                  Computer & Information Sciences Laboratory Instructor and Teaching Assistant

  • Assist students with computing concepts and methods
  • Assist instructor with preparation and grading of assignments and exams
  • Provide additional assistance to students outside of classroom hours

 

Jan. 2002 – Jan. 2003                   Growing Light Day School                    Philadelphia, PA

Information Technology & Science Teacher

  • Develop IT curriculum to be utilized throughout school
  • Teach computing concepts and applications to grades 3 through 6
  • Teach science concepts to grades 3 through 6
  • Provide technical support to administration and staff

 

Jan. 2002 – May 2002                  American Friends Service Committee    Philadelphia, PA

Research Intern

  • Research humanitarian issues arising out of the ongoing war with Afghanistan
  • Produce a comprehensive weekly report used by employees and field agents
  • Institute and maintain an electronic discussion group

 

Sept. 2000 – Jan. 2002                 Temple University (Fox Inf. Tech)         Philadelphia, PA

Head Consultant / Technician / Lab Assistant

  • Diagnose and troubleshoot administration, faculty and staff IT related problems
  • Responsible for opening and closing computer labs in Speakman Hall
  • Assist and train students with use of computers
  • Repair and troubleshoot software and hardware problems

 

Jan. 2000 – June 2000                 The Laboratory Charter School              Philadelphia, PA

Information Technology Teacher

  • Teach computing concepts and applications to grades 3 through 7
  • Set up computer labs at the school’s three sites
  • Provide technical support to administration and staff
  • Develop instructional material to teach keyboarding and basic computing concepts to elementary school students

 

June 1997 – June 1998               JSA International, Inc                             Springfield, PA

Computer Technician / Help Desk Support

  • Build and troubleshoot computer systems
  • Provide technical support to corporate and individual clients
  • Train corporate and individual clients on the use of hardware, software and peripheral devices

 


Awards, Scholarships & Organizations

  • 04/2001 – 06/2003 McNair Scholar, Temple University
  • 01/2002 – 06/2002 Editorial & Minority Affairs Advisor, Advising Committee Templetown.com
  • 05/2003 Recipient, Most Outstanding Student Leader Award, Student Activities Center
  • 05/2003 Inducted into Phi Beta Kappa Academic Honor Society
  • 05/2002 Inducted into Pi Sigma Alpha Honor Society
  • 04/2002 Recipient of Valaida Walker Award
  • 11/2001 Committee Member, Intercollegiate Athletic Advising Committee, Temple
  • 11/2001 Recipient, W.W. Smith Charitable Scholarship (Temple)
  • 10/2001 Presenter, Global Welfare System, McNair Research Symposium, Puerto Rico
  • 09/2001 Recipient, Best Research Presentation, McNair Program
  • 06/2001 Inducted into National Society of Collegiate Scholars
  • 05/2001 Student Trustee and Spokesperson, Temple Student Government

 

Computer Skills

  • Application Software:

    • Microsoft Office Suite: Word, Excel, PowerPoint, Access, FrontPage, Outlook, Publisher, Project Professional
    • Adobe: PhotoShop, Illustrator
    • Macromedia (Adobe): Dreamweaver, Contribute, Flash, Breeze, Captivate, Flash Paper
    • Content Management: Blackboard
    • Intuit: QuickBooks
  • Hardware: PC Assembly, Troubleshooting, General Computer Repair and Wireless Network Installation

  • Operating Systems: Windows, Mac/OS

Lab Technician Resume Sample

Lab Technician Resume Sample

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